Privacy Policy
Last updated: January 2024
Information We Collect
We collect information you provide directly, including:
- Name, email address, phone number, and shipping address
- Payment information (processed securely through our payment partners)
- Order history and preferences
- Communications with our customer service team
- Account login credentials
How We Use Your Information
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Provide customer support
- Send promotional emails (with your consent)
- Improve our products and services
- Personalize your shopping experience
Information Sharing
We do not sell your personal information. We may share your information with:
- Delivery partners to fulfill your orders
- Payment processors to complete transactions
- Service providers who assist our operations
- Legal authorities when required by law
Data Security
We implement industry-standard security measures to protect your personal information, including SSL encryption, secure payment processing, and restricted access to personal data. However, no method of transmission over the Internet is 100% secure.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Opt-out of marketing communications
- Export your data
Cookies
We use cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can control cookie settings through your browser.
Contact Us
For privacy-related inquiries, contact our Data Protection Officer:
- Email: privacy@virtualtech.co.ke
- Phone: +254 700 123 456